Job Description
Under the supervision of the Building Operations Manager, the Building Maintenance Specialist performs a variety ofskilled and semi-skilled maintenance and repair tasks at the UCSC Extension Silicon Valley Campus in Santa Clara,CA. This person works as part of a regular maintenance crew, keeps records of repairs, participates in office movesand performs tasks to maintain safety and security standards. This position accomplishes tasks that ensure safety, proper building maintenance and excellent customer service.Functions include, but are not limited to: resolving building maintenance needs such as plumbing, wiring, cabling,communicating with vendors; maintaining proper functioning of the heating/air conditioning systems, fire alarm,elevators, etc.; keeping up with building emergency protocols, landscaping needs; assisting customers in-person, byphone and email; helping prepare classrooms with furniture needs for courses and events and checking the scheduleof conference room space; and working collaboratively with all departments throughout the organization. This positionparticipates as a member of the Emergency Response Team.
Key Responsibilities
95% - Maintenance and Repair
- Responsible for assessing, prioritizing, and coordinating minor ongoing maintenance repairs forthe Silicon Valley Campus.
- Responds to internal plumbing, electrical, and mechanical repairs within occupied space, public areas,and classrooms.
- Responds to notice of malfunctions; determines repairs required; obtains parts as needed andcompletes the repair.
- Acts as Key Custodian for all building keys. Issues keys; orders keys; maintains staff key records.
- Paints interior of the building as needed.
- Records work order requests and tracks completion via an online reporting tool.
- Equipment Custodian: responsible for quarterly and annual monitoring, tracking, and reporting of allSilicon Valley Campus equipment and inventory.
- Responsible for office move installations, determining configurations and ordering needed parts;assembles needed cubicles and furniture.
- As directed, installs and/or affixes whiteboards, screens, and other classroom and office equipment.
- Installs brochure racks, frames, and mounts pictures, installs mini-blinds, adjusts the lighting inoccupied space.
- Handles proper recycling of electronic and hazardous waste generated from ITS, maintenance, andstaff.
- Organizes and maintains equipment, storage rooms, and storage cages using appropriate shelving andorganizing materials.
- Exercises a good understanding of the organization’s policies and procedures by attending safety andsecurity training relevant to job responsibilities.
- Assists with health and safety issues for students, staff, and visitors.
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- Participates as a member of the Emergency Response Team.
- Follows security regulations to ensure the protection and safety of University staff and property.
- Responsible for securing the facility classrooms and property, as needed.
- Responsible for the delivery, set-up, and operation of Audio Visual equipment as well as troubleshootingequipment malfunctions, providing instructor training and assistance, deferring to IT as appropriate.
- Arranges classroom set-ups for events - moving chairs, tables, and other furniture and equipment asnecessary.
- Creates new employee staff nameplates and updates them as needed.
- Secures cabinets, bookcases and other university property using protective measures to ensure safetystandards are upheld in accordance with University and State regulations and to minimize earthquakedamage.
- Employs safe use of hand and power tools.
5% - Other Duties
- Performs ad hoc duties and projects as assigned by the Operations Manager.
Skills & Experience
- One year experience as a Facility Support Specialist, or an equivalent combination of education andexperience.
- Excellent interpersonal skills to interact effectively with co-workers, instructors, students, and the publicin a high volume, public contact setting, with a professional demeanor.
- One year of experience in the performance of semi-skilled building maintenance work.
- Basic knowledge of plumbing, carpentry, painting, heating, and electrical repair.
- Experience and skills in the safe use of hand and power tools.
- Demonstrated ability to recognize and evaluate changing and conflicting priorities. Ability to exerciseappropriate judgment when prioritizing tasks. Organizational skills sufficient to establish priorities andcomplete assignments within specified guidelines.
- Demonstrated ability to handle multiple tasks amid frequent interruptions. Ability to work independently,tracking and communicating progress to supervisor as needed regarding assigned projects.
- Ability to apply independent initiative, discretion, and judgment to address problems and developworkable solutions.
- Strong oral communication skills.
- Demonstrated written communication skills using grammar, spelling, and punctuation sufficient foraccurate email and standard Word documents.
Benefits